Senior Systems Engineer

Senior Systems Engineer

The Senior Systems Engineer position primarily focuses on assessing, architecting, project planning, implementing, documenting and supporting the following types of projects:

• IT Business Plans
• Server Virtualization and Consolidation Assessments
• Business Continuity Architecture, Planning and Implementations
• Advanced Troubleshooting and Systems Recovery
• Large-Scale Network and Systems Infrastructure Designs
• Enterprise Application Upgrades and Deployments
• Systems Migrations / Office Relocations
• Best Practice Administration of Complex Computing Environments

Strong customer relations and follow-up skills to ensure that service has been completed to customer's satisfaction are a must. The SSE must be a team player, yet work well independently, and have excellent verbal and written communication skills.

Responsibilities include working with Senior Architect Consultants (SACs) and Technical Project Managers (TPMs) to engineer solutions for IT projects as well as providing network administration for client support needs when necessary.

The perfect candidate would be a professional, detail oriented and self-motivated individual who excels at completing tasks successfully and efficiently. A key differentiator of an SSE is having the breadth of experience to professionally assess, implement and support new technology.

Responsibilities:

• Provide in-depth technical and design expertise on large-scale infrastructure (systems, network, storage) projects for enterprise-class clients
• Assess, architect, project plan, implement, document and support customer systems in response to business or technical requirements
• Communicate problem/resolution process to customers or management
• Serve as project team lead with project oversight responsibilities and mentoring of Systems Engineer (SEs) consultants
• Advanced Troubleshooting and Systems Recovery
• The ability to travel up to 25%

Qualifications:

• At least 7 to 10 years of experience that is directly related to the duties and responsibilities specified
• Network infrastructure implementation and administration of routers, firewalls, and switches in-depth experience including system implementation, management, and documentation of:
  • Microsoft
  • VMware
  • LAN/WAN Technologies
• Ability to create and document technical information to both technical and non-technical personnel
• Ability to travel to client premises on a daily basis
• Hands-on in a help desk environment is preferred
• This position requires a high level of independence and strong client service skills. Organizational ability is important to keep track of all tasks because the job requires a great deal of multitasking. We also require accurate and timely tracking of client work, service calls, and related documentation including timesheets and expense reporting.
• (Preferred) - Experience with ConnectWise, SCCM, LabTech or similar service management system
• (Strongly Preferred) - Subject matter expert for specific technologies (e.g. Microsoft, VMware, Citrix, Cisco, etc.)